2023 RAPA Conference

RAPA is excited to announce that our 2023 Conference will be held in Nashville, Tennessee from October 15 -17, 2023!

Please join us to REset

Conference Highlights:

▪ Participate in Round Table Discussions
▪ Advance Your Knowledge in Topics Relevant to Your Operations
▪ Network with fellow experts in your field
▪ Gain efficiencies through best practices


Sunday, October 15
• Evening Welcome Reception

Monday, October 16
• Networking Breakfast and Lunch
• General Session with Guest Speakers
• Reception and Dinner

Tuesday, October 17
• Networking Breakfast
• General Session with Guest Speakers
• Committee Breakout Sessions
• Closing Remarks at 12:30 pm

Topics and Guest Speakers

We are hard at work on an exciting agenda for the 2023 conference.  Here is a sneak peek at some of what we have planned:

Keynote speaker, Colleen Murray – Partner at Jump Associates. Most recently, she’s been focusing on the insurance industry, helping a major financial institution’s leaders develop a future-focused strategy. She will be speaking on what it means to be a future-focused leader.

Back by popular demand, more ‘thorny issues’ with Shaun Downey, AVP, Reinsurance Operations at Manulife

How do they do that – Current fraud schemes and how to defeat them from Kevin C Glasgow, VP, Investigation Solutions at Diligence International Group

Innovation in our Industry with Max Kraus, Director of RGAX Americas Ventures & Partnerships

Organizational Agility:  How Psychological Safety Can Transform Your Teams with Marjorie Bridges, VP, Client Administration – Operations at SCOR and Karen Rotondi, VP Head of Operations at GenRe

IFRS17 and LDTI compliance with Tina Mashhadian, Manager Actuarial, Finance & Data Transformations at Q_PERIOR

For any questions regarding the conference, please contact Michelle Wisner at mwisner@smlny.com.